Privacy policy
Last updated: 14 November 2026. We collect as little as possible, and nothing about what you watch.
What we store
- Your Device ID, and a scrambled form of your Device Key that cannot be turned back into the key
- An anonymous, scrambled device fingerprint, used only to give a reinstalled app its Device ID back
- The device type, the app version, and when the device first and last contacted us
- The activation status of the device
- The playlists you add (name, address, username and password) and the VPN files you upload, stored encrypted
- Your email address, only if you choose to link one
What we do not store
- What you watch, when, or for how long
- The channels, movies or series inside your playlists
- Your favourites, history and resume positions: these stay on your device
- A history of your internet address
Your video never passes through us
Streams go directly from your provider to your device. Your provider and, if you use one, your VPN provider have their own privacy policies.
Cookies
This website uses one small cookie to keep you signed in to “My device”. It ends when you sign out or after a short time. There are no advertising or tracking cookies.
Usage numbers
We count how many devices were active each day, by device type and app version. These are totals only and cannot be traced to a person or a device.
Deleting your data
“Remove everything from this device”, in the app or on this website, deletes your playlists, VPN files and email link immediately.
To have a device record removed entirely, write to support@cat9player.com with your Device ID.
Our encrypted safety copies (backups) keep deleted data for up to eight weeks; after that it is gone from them too.
Who we share data with
Nobody, except the companies that host our server, keep our encrypted backups and send our emails, which handle the data only on our behalf. We do not sell data.
Changes and contact
If this policy changes, the new version will be published on this page with a new date. Questions: support@cat9player.com.